Service Policy
It is our intention to serve our clients to the best of our ability, utilizing every tool, technique, skill, and resource available to us. We intend to conduct ourselves from a place of love, kindness, caring, and the best of intentions.
​
Our chief mission is to provide tools, techniques, skills, and resources to alleviate suffering for our clients. If a client becomes dissatisfied with our efforts, we guarantee our work, provided that each additional free step, tool, technique, process, and recommendation we offer is followed. If all efforts on our part and the part of the client have been exhausted and the client is still unsatisfied, then we are happy to provide a full refund.
*Disclaimer: Our services may work for anyone, but may not work for everyone
Privacy Policy
What type of information is collected?
​
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email, phone #, and address when provided; payment details, comments, feedback, product reviews, recommendations, and personal profile.
​
How is information collected?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
Why is personal information collected?
We collect such Non-personal and Personal Information for the following purposes:
-
To provide and operate the Services;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
Essential cookies from Wix and Google Analytics are used on this website. Any other cookies must be opted into in Settings on the Cookie notification bar, or through your browser.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at melody@creativebeingacademy.com.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at melody@creativebeingacademy.com.